Shipping policy

Shipping & Delivery Policy

Free Standard Shipping Across the United States We are pleased to offer 100% Free Standard Shipping on all orders delivered within the United States, with no minimum spend required.

Zero Surprise Fees — Guaranteed (DDP Basis) All U.S. orders are shipped on a Delivered Duty Paid (DDP) basis. All applicable customs duties, import tariffs, and clearance fees are prepaid by us before your package enters the country. You will never be contacted by postal carriers (such as USPS) or customs to pay additional fees or taxes upon delivery. The price you see at checkout is the absolute final total.

Order Processing & Handling

  • Processing Time: Please allow 1 to 3 business days to prepare, package, and dispatch your order.

  • Holiday Volume: During peak holiday periods (November – December), processing may occasionally require an extra 24–48 hours due to high seasonal volume.

Estimated Shipping Times

  • Continental United States: 5 to 12 business days following dispatch.

  • Deliveries are handled by specialized air lines and completed by the United States Postal Service (USPS) directly to your mailbox or doorstep.

Tracking Your Order Once your order has shipped, you will automatically receive a confirmation email containing your tracking number and a link to monitor your parcel in transit. Please allow 24 to 48 hours after shipment for tracking status events to update in the system.

Address Accuracy & Missing Packages Please ensure your shipping address is fully accurate before placing your order. If you experience any delay or have questions regarding your delivery status, our team is available to assist you at support@beadbough.com.

Where your order ships from

We work with various suppliers and warehouses, some in China and others in Europe or the United States, depending on the product. That's why delivery times vary between items and why we can offer free shipping on all of them.

Delivery address

Double-check your address before paying: we are not responsible for orders delivered to an incorrect address provided by the customer. If you notice an error, let us know through our contact form and, if the order hasn't shipped yet, we'll correct it at no cost.

Lost or damaged packages

Shipping risk is ours until you receive the package. Let us know through our contact form, with your order number and a photo if possible, when:

  • Your order hasn't arrived after 20 business days from confirmation.
  • It arrives damaged or with tampered packaging.
  • It shows as delivered but you haven't received it.

We'll send you a new order at no cost or refund the full amount, whichever you prefer. You don't need to file a claim with the carrier yourself, we handle that.

Failed deliveries

If the carrier is unable to deliver the package and it is returned to origin, we'll contact you to arrange a new shipment or a refund.

Returns and exchanges

You have 30 days from receipt to return your order or exchange the size, in addition to the 14-calendar-day right of withdrawal granted to you by law. Details in our refund and returns policy.